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Summary of Technical Qualifications:
Management experience encompassing projects, customer relations and personnel. Demonstrated ability to provide leadership directly and by example to manage multiple employees while creating and maintaining a healthy and productive team environment. Proven ability to lead multiple projects simultaneously with little or no direction from upper management and no direct supervision. Experience coordinating the simultaneous efforts of multiple vendors and subcontractors in conjunction with internal and external clients to accomplish specific goals. Systems Engineering experience covering complete product life cycles (from draft to finished product). Hardware, firmware and software design, development, creation and final implementation. Software Development experience for large-scale multitasking, multiprocessing telephony equipment as well as small-scale consumer products. Intellectual Property experience (inventor and co-inventor on US patents). Working knowledge and previous experience in multiple development environments spanning both the UNIX and Microsoft platforms to create programs written as stand-alone tools/utilities as well as modules for small, large and enterprises wide system integration. Applications written in Visual Basic, HTML & shell scripts and utilities written in C/C++, BASH, Perl and PhP (including use of CGI) to aid in development, documentation of Requirements and Design Specifications, Unit Tests and technical documentation / source code inspections. |
Resume for Thomas Vaughn
Summary of Personal Qualifications
Work History
Company: Cherokee Services Group (CSG, LLC), Memphis, TN (Department of the Treasury, Internal Revenue Service)
Title: Project Manager
Time period: 2010 - Present
I am the National Assistance Center (NAC) Project Lead for the Internal Revenue Service (IRS). The NAC is a project management hub and 2nd tier help desk for the ongoing installation and operation of the IRS Enterprise Physical Access Control System (EPACS) for implementation of Homeland Security Presidential Directive 12 (HSPD-12).
As Project Lead, I am responsible for overseeing the coordination and technical support efforts of the EPACS field installations in conjunction with the integrator (Tyco) and IRS field personnel. I supervise the efforts of six Security System Engineers regionally dispersed across four time zones.
I work with no direct supervision but report remotely to my Program Manager in Fort Collins, CO and to the IRS EPACS Operations Manager in Washington D.C. Additional duties include project and functional management, customer relations and coordination of resources. I report, coordinate, control, identify & mitigate risk, direct all phases of the EPACS NAC support from installation phases through continued operations. I also act as the primary administrative and tactical customer contact for the NAC.
Company: Octal Consulting (Octal Corporation), Seattle, WA,
Title: Private Security Consultant
Time period: 2009 - 2012
For the Washington State Department of Transportation (WSDOT), I worked with the state government team on the Request for Information (RFI) and the Request for Proposal (RFP) for $4M+ USD security system replacement project (replacing the former Vigilos product).
For Pemco Mutual Insurance Company, Holland America Line, Global Crossing, Wright Runstad and Company, I provided retainer services as well as proactive and reactive support of the Vigilos Enterprise Management System software responsible for managing security systems at multiple regionally disparate sites. Proactive support included remote access of system components to validate real-time run parameters as well as real-time log & data analysis (looking for potential problems (for instance, monitoring disk space, kernel logs, etc)). Reactive support included remote access of systems from the back-end and/or front-end to verify client reported issues, troubleshoot the causes and effect solutions.
Company: Vigilos, Inc., Seattle, WA
Title: Client Services Manager
Time period: 2001 - 2009
I was hired as a Device Driver Programmer in 2001. Within two years I was promoted to Engineer and I helped integrate new technologies into the Vigilos software. About one year later, due to my excellent customer service skills and my in-depth knowledge of the Vigilos product, I was promoted to Support Manager. After about two years, an opportunity arose in the Project Management Office and I took the position of Project Manager. After working for two years as a Project Manager, I was offered a position on the senior management team, of Client Services Manager (overseeing Installation & Deployment, Support and the PMO).
As Client Services Manager, I was responsible for the Project Management, Production Support and the Installation / Deployment departments of Vigilos. I had six direct reports and reported directly to the COO and later to the CEO.
Responsibilities included direct management of personnel, project management, oversight and creation of the deployment and installation processes and procedures, liaison with QA, Development, Sales, Marketing, the Executive Team, clients, vendors and contractors.
I was part of the Closing Team (the senior management team and the company’s DBA) when the company had to close its doors in December of 2009.
Education
Technologies, Training and Organizational Development Certifications
Summary of Personal Qualifications
- Strong work ethic with a solid technical background, impeccable customer service skills, remarkable attention to detail, ambition for success and excellent communication skills.
- High Risk Public Trust clearance adjudicated in 2011 for the United States Department of the Treasury. (Clearance is valid from 2011-2016)
Work History
Company: Cherokee Services Group (CSG, LLC), Memphis, TN (Department of the Treasury, Internal Revenue Service)
Title: Project Manager
Time period: 2010 - Present
I am the National Assistance Center (NAC) Project Lead for the Internal Revenue Service (IRS). The NAC is a project management hub and 2nd tier help desk for the ongoing installation and operation of the IRS Enterprise Physical Access Control System (EPACS) for implementation of Homeland Security Presidential Directive 12 (HSPD-12).
As Project Lead, I am responsible for overseeing the coordination and technical support efforts of the EPACS field installations in conjunction with the integrator (Tyco) and IRS field personnel. I supervise the efforts of six Security System Engineers regionally dispersed across four time zones.
I work with no direct supervision but report remotely to my Program Manager in Fort Collins, CO and to the IRS EPACS Operations Manager in Washington D.C. Additional duties include project and functional management, customer relations and coordination of resources. I report, coordinate, control, identify & mitigate risk, direct all phases of the EPACS NAC support from installation phases through continued operations. I also act as the primary administrative and tactical customer contact for the NAC.
Company: Octal Consulting (Octal Corporation), Seattle, WA,
Title: Private Security Consultant
Time period: 2009 - 2012
For the Washington State Department of Transportation (WSDOT), I worked with the state government team on the Request for Information (RFI) and the Request for Proposal (RFP) for $4M+ USD security system replacement project (replacing the former Vigilos product).
For Pemco Mutual Insurance Company, Holland America Line, Global Crossing, Wright Runstad and Company, I provided retainer services as well as proactive and reactive support of the Vigilos Enterprise Management System software responsible for managing security systems at multiple regionally disparate sites. Proactive support included remote access of system components to validate real-time run parameters as well as real-time log & data analysis (looking for potential problems (for instance, monitoring disk space, kernel logs, etc)). Reactive support included remote access of systems from the back-end and/or front-end to verify client reported issues, troubleshoot the causes and effect solutions.
Company: Vigilos, Inc., Seattle, WA
Title: Client Services Manager
Time period: 2001 - 2009
I was hired as a Device Driver Programmer in 2001. Within two years I was promoted to Engineer and I helped integrate new technologies into the Vigilos software. About one year later, due to my excellent customer service skills and my in-depth knowledge of the Vigilos product, I was promoted to Support Manager. After about two years, an opportunity arose in the Project Management Office and I took the position of Project Manager. After working for two years as a Project Manager, I was offered a position on the senior management team, of Client Services Manager (overseeing Installation & Deployment, Support and the PMO).
As Client Services Manager, I was responsible for the Project Management, Production Support and the Installation / Deployment departments of Vigilos. I had six direct reports and reported directly to the COO and later to the CEO.
Responsibilities included direct management of personnel, project management, oversight and creation of the deployment and installation processes and procedures, liaison with QA, Development, Sales, Marketing, the Executive Team, clients, vendors and contractors.
I was part of the Closing Team (the senior management team and the company’s DBA) when the company had to close its doors in December of 2009.
Education
- Bachelor of Science Electronics Engineering Technology (BSEET), DeVry University, Kansas City, MO (1997)
- North Seattle Community College, Continue Education Course Work (2010)
Technologies, Training and Organizational Development Certifications
- 37.5 of 40 hours completed toward PMP Certification Testing (I have not yet tested for my PMP Certification)
- Basic Cryptography
- Video Integration (Hirsch Electronics / Identiv [sic] DVR integration)
- Familiarity with TCP/IP/UDP/ICMP networking DHCP/DNS/POP/IMAP
- SQL/PostgreSQL/Apache(HTTPD)
- ASM (assembler)/C/PhP/BASIC/HTML/CSS/Visual Basic
- Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, OneNote, Access)
- Mastering QuickBooks Certificate (Real World Training)
- Physical Security - Intrusion Detection and Access Control System software application and hardware training certificates:
- Bosch (formerly Radionics)
- Identiv (formerly Hirsch Electronics)
- PCSC and DMP
- The Fagan Defect Free Process (including Fagan Inspections)
- First Things First Time Management (Covey Leadership Center)
- 7 Habits of Highly Effective People (Covey Leadership Center)